DEPOSIT & PAYMENT

Payment is due upon receipt unless another arrangement was previously agreed upon.

SHIPPING

Shipping time is not included in turnaround time. Once the shipment is handed over to the carrier, we cannot guarantee timeliness or exact delivery dates. Domestic UPS Ground shipping times from our facility are from Zip Code 55806.

RECEIVING YOUR ORDER

We encourage you to check the quantity and quality of the garments you receive from us immediately. Codex Art & Apparel cannot be held accountable for defects or problems with your order unless contacted within 48 hours of delivery.

ORDER CANCELLATION

In the event an order needs to be cancelled, refunds or return of deposits will be based on the status of the order (Have the items been ordered? Have any of the items been printed? Etc.) and may be subject to penalties and/or restocking charges, at a minimum of 15% of your order.

USER SUBJECTIVITY / REFUND POLICY

Codex Art & Apparel takes pride in working together with you to create a garment or print that we both love. We will reproduce your graphic onto the garment or fine art paper of your choice with maximum accuracy, quality, and consistency. The satisfaction of the end user with the final printed product is subjective. We offer detailed mock ups (approval by the client is mandatory for every order) for end user review. We operate under very specific and numerous quality controls, standard operating procedures, and guidelines to ensure a quality finished product, we will not be held responsible for end user subjectivity.

SPLIT SHIPPING

We can split your order and ship to multiple locations, billable at current rates. Please let us know about the split shipment before we print and box your order, otherwise additional charges may apply.

PACKAGING

All items will be bulk packaged. Individual folding, tagging, bagging, etc. shall be charged at the current rates.

ARTWORK

All artwork produced by Codex Art & Apparel is owned by Codex Art & Apparel, unless purchased outright by the client. The purchasing of the artwork must be discussed prior to releasing full rights of said artwork. 

By submitting artwork to us, you warrant that it is not copyrighted by any third party. In the event that you have not checked if the artwork is copyrighted, you agree to indemnify and hold harmless for all liability, damages, and attorney fees that may be incurred in any legal action connected with copyright infringement involving the submitted artwork provided and approved by you.